General Terms and Conditions of Sale and Use
Effective date: February 25, 2026
Terms Agreement & Jurisdiction
Service Provider: AdminLanding — SASU with share capital of 100,00 € — RCS Annecy 101 595 734 — 431 Route des Chateaux, 74250 La Tour
President: Julien Maurice
Governing Law: French Law and EU Regulations
Jurisdiction: Courts of Annecy, France. For EU consumers: courts of the consumer's place of residence, in accordance with applicable EU consumer protection regulations.
VAT not applicable, article 293 B of the French General Tax Code.
By using our service, you agree to these terms. If you disagree, please discontinue use immediately.
Service Description & Scope
What We Provide
- Guidance and navigation to official government portals
- AI-powered assistant for administrative procedures
- Document generation and form autofill capabilities
- Multi-language support (English/French)
Important Disclaimers
- We are NOT affiliated with any government agencies or official institutions
- We provide guidance only - official decisions remain with government authorities
- Users must verify all information with official sources
Nature of Service — No Legal Practice
AdminLanding is a technology platform, not a law firm. We do not practice law, do not hold any legal professional title, and are not registered with any bar association or regulated legal body. We are not lawyers (avocats), notaries (notaires), bailiffs (commissaires de justice), or any other regulated legal professional as defined by French Law No. 71-1130 of December 31, 1971.
Our service provides general administrative information and document templates for convenience only. This does not constitute legal advice (consultation juridique), personalized legal opinion, or legal representation. No attorney-client or professional-client relationship is created by using our platform.
Document templates generated by AdminLanding — including but not limited to lease contracts, rent receipts, formal notices, and certificates — are pre-formatted models based on publicly available legal frameworks. They are not tailored to your specific legal situation. Each situation is unique and may require specific clauses, adaptations, or professional review.
We strongly recommend consulting a qualified legal professional (avocat, notaire, or other regulated professional) before signing, sending, or relying on any document generated through our platform.
Account Responsibilities & Security
Your Obligations
- Provide accurate and current information
- Maintain confidentiality of login credentials
- Use strong passwords and enable 2FA when available
- Notify us immediately of unauthorized access
Account Security
- You are fully responsible for all account activity
- We may suspend accounts for suspicious activity
- Account sharing is prohibited
- Age requirement: 16+ (or legal age in your jurisdiction)
Acceptable Use Policy
Permitted Uses
- Personal administrative assistance and guidance
- Legitimate document generation for official procedures
- Educational purposes and learning about administrative processes
Prohibited Activities
- Fraudulent document creation or identity misrepresentation
- Reverse engineering, decompiling, or attempting to extract source code
- Automated scraping, bot usage, or API abuse
- Circumventing security measures or access controls
- Transmitting malware, viruses, or harmful code
- Commercial resale or redistribution of our services
Intellectual Property & Copyright
Ownership
All content, features, design, source code, algorithms, user interface, branding, logos, and documentation of AdminLanding are the exclusive intellectual property of AdminLanding SASU (RCS Annecy 101 595 734), protected under French intellectual property law (Code de la propriété intellectuelle), EU Directive 2001/29/EC, and the Berne Convention.
No part of this website, application, or service may be reproduced, distributed, modified, reverse-engineered, cloned, or used to create derivative works without prior written authorization from AdminLanding SASU.
DMCA & Copyright Infringement
If you believe your copyright has been infringed by content on our platform, or if you discover unauthorized copies or clones of AdminLanding, please contact us with:
- A description of the copyrighted work or infringed material
- The URL or location of the infringing content
- Your contact information and a statement of good faith
Contact: legal@adminlanding.com
AdminLanding SASU reserves the right to pursue all available legal remedies — including injunctive relief, damages, and criminal complaints under Article L335-2 of the French Intellectual Property Code — against any unauthorized reproduction, cloning, or distribution of its platform.
Subscriptions, Billing & Refunds
Billing Terms
- Prices are displayed in euros. VAT not applicable, article 293 B of the French General Tax Code.
- Payment processed securely via Stripe (PCI-DSS certified).
- Failed payments may result in service suspension after notification.
Auto-Renewal (Articles L.215-1 to L.215-3, French Consumer Code — Loi Chatel)
- Subscriptions (monthly or annual) are concluded for an indefinite period with automatic renewal at each billing cycle.
- The applicable amount is debited automatically on the anniversary date of subscription via Stripe.
- In accordance with articles L.215-1 to L.215-3 of the French Consumer Code: you will be informed by email before each renewal of your right not to renew your subscription.
Cancellation & Refunds
- You may cancel your subscription at any time from your account settings (Settings > My Plan) or by emailing support@adminlanding.com.
- Cancellation takes effect at the end of the current billing period. The service remains active until that date.
- No pro-rata refunds are issued for the remaining period after cancellation.
- Refunds, when applicable (e.g. withdrawal right), are processed within 14 days using the original payment method.
Right of Withdrawal (Article L.221-18, French Consumer Code)
EU consumers have the right to withdraw from this contract within fourteen (14) days of its conclusion, without giving any reason.
How to exercise this right: Send an unambiguous statement of withdrawal by email to support@adminlanding.com or by post to: AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour, France.
Effects of withdrawal: We will reimburse all payments received within fourteen (14) days of receiving your withdrawal notice, using the same payment method as the original transaction.
Waiver of Withdrawal Right for Digital Content (Article L.221-28, 13°, French Consumer Code)
In accordance with article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not provided on a tangible medium whose performance has begun with your prior express consent and your express acknowledgment that you thereby lose your right of withdrawal.
By checking the dedicated checkbox before payment, you expressly: (i) consent to the immediate performance of the service after order confirmation; and (ii) waive your right of withdrawal upon commencement of performance.
A confirmation of this waiver will be sent to you by email on a durable medium.
Standard Withdrawal Form
To: AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour — support@adminlanding.com
I/We hereby notify you that I/we withdraw from the contract for the provision of the following service: [service name]
Ordered on: [date] — Name of consumer(s): [name] — Address of consumer(s): [address] — Signature (only for paper notice) — Date
Service Usage Limits & Information Nature
- Access to services may be subject to monthly or weekly usage limits depending on the chosen plan.
- Content provided is for informational purposes and does not constitute personalized professional advice.
Warranties & Disclaimers
Service Disclaimers
- Service provided "AS IS" without warranties of any kind
- No guarantee of uninterrupted or error-free operation
- Third-party websites and their content are beyond our control
- AI responses are generated automatically and may contain inaccuracies
User Responsibility
- Always verify information with official government sources
- We are not responsible for decisions made based on our guidance
- Users must ensure compliance with all applicable laws
Limitation of Liability
Liability Limits
Maximum Liability: Limited to amounts paid by you in the 12 months preceding the claim
Excluded Damages: Indirect, consequential, punitive, or special damages
Force Majeure: No liability for events beyond reasonable control
EU Consumer Protection
Nothing in these terms limits liability for death, personal injury, fraud, or other rights that cannot be excluded under EU consumer protection laws.
Terms Updates & Modifications
How We Handle Changes
- 30 days advance notice for material changes via email
- Updated terms posted on website with new effective date
- Continued use after changes constitutes acceptance
- Right to terminate account if you disagree with changes
Contact & Dispute Resolution
Legal Inquiries
Email: legal@adminlanding.com
Address: AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour, France
General Support
Email: support@adminlanding.com
Response time: 24-48 hours
Dispute Resolution
Step 1: Contact our support team to resolve issues amicably.
Step 2: If no resolution is reached, you may refer the dispute to a certified consumer mediator free of charge, in accordance with article L.612-1 of the French Consumer Code.
Step 3: Legal proceedings before the competent courts of Annecy, France — or, for EU consumers, the courts of your place of residence.
Consumer Mediation (Article L.612-1, French Consumer Code)
In the event of a dispute not resolved by our customer service, you may free of charge refer the matter to the following consumer mediator:
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint Jean, 75017 Paris
EU Online Dispute Resolution
The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr