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General Terms and Conditions of Sale and Use

Effective date: 04/10/2026

Last updated: 08/11/2026 (the clause on legacy Pro subscriptions, which no account holds any more, was removed)

Terms Agreement & Jurisdiction

Service Provider: AdminLanding — SASU with share capital of 100,00 € — RCS Annecy 101 595 734 — 431 Route des Chateaux, 74250 La Tour

President: Julien Maurice

Governing Law: French Law and EU Regulations

Jurisdiction: Courts of Annecy, France. For EU consumers: courts of the consumer's place of residence, in accordance with applicable EU consumer protection regulations.

VAT not applicable, article 293 B of the French General Tax Code.

By using our service, you agree to these terms. If you disagree, please discontinue use immediately.

Service Description & Scope

What We Provide

  • Guidance and navigation to official government portals
  • AI-powered assistant for administrative procedures
  • Document generation and form autofill capabilities
  • Multi-language support (English/French)

Important Disclaimers

  • We are NOT affiliated with any government agencies or official institutions
  • We provide guidance only - official decisions remain with government authorities
  • Users must verify all information with official sources

Nature of Service — No Legal Practice

AdminLanding is a technology platform, not a law firm. We do not practice law, do not hold any legal professional title, and are not registered with any bar association or regulated legal body. We are not lawyers (avocats), notaries (notaires), bailiffs (commissaires de justice), or any other regulated legal professional as defined by French Law No. 71-1130 of December 31, 1971.

Our service provides general administrative information and document templates for convenience only. This does not constitute legal advice (consultation juridique), personalized legal opinion, or legal representation. No attorney-client or professional-client relationship is created by using our platform.

Document templates generated by AdminLanding — including but not limited to lease contracts, rent receipts, formal notices, and certificates — are pre-formatted models based on publicly available legal frameworks. They are not tailored to your specific legal situation. Each situation is unique and may require specific clauses, adaptations, or professional review.

We strongly recommend consulting a qualified legal professional (avocat, notaire, or other regulated professional) before signing, sending, or relying on any document generated through our platform.

Account Responsibilities & Security

Your Obligations

  • Provide accurate and current information
  • Maintain confidentiality of login credentials
  • Use strong passwords and enable 2FA when available
  • Notify us immediately of unauthorized access

Account Security

  • You are fully responsible for all account activity
  • We may suspend accounts for suspicious activity
  • Account sharing is prohibited
  • Age requirement: you must be 16 or older (or the age of digital consent in your country) to hold an account. We do not verify age at sign-up.

Rental Features & Tenant Data

If you use our rental-management features, you may enter personal data about third parties — in particular your tenants (name, contact details, address, lease dates) — so that we can generate the rental documents you request.

By entering such data, you confirm that you have a lawful basis to provide it and that you will inform the persons concerned that their data is processed by AdminLanding to produce your rental documents, as described in our Privacy Policy (« Information for Tenants »). As the party responsible for the tenancy relationship, you remain responsible for the accuracy of this data and for informing your tenants of their rights.

Home employment relationships. If you use the home-employment features, you may save the end-of-contract dates of a contract between a household employer and an employee and invite the other party to the same record. The record holds what the privacy policy lists: the two account identifiers, the type of employment, the category of ending, the dates, the rate and hours, the reference salaries and computed amounts; for a relationship recorded from its start, the contract terms both parties share (type of contract and its dates, hours per day, rate, paid-leave and allowance terms, and for an assistant maternel the care mode, a number per child and the link between the records of one family) and the history of changes (which term changed, from what to what, who proposed it, when, and the other party's answer); the hours of every day of every month, the paid-leave days and, for an assistant maternel, the meals, with who recorded them and whether the other party confirmed them; for an ending declared for unfitness, whether it is of occupational origin and the date of the occupational physician's final opinion; for an assistant maternel's approval suspended, changed or withdrawn, which of the three and the date it was notified. The free text (the wording of a motif, the facts described, reservations, any medical detail), a child's name or birth date and the employee's social-security number are not stored: they are printed on the PDF only. The other party is a data subject of that record and is invited to it; AdminLanding processes the record on both parties' instructions as a processor (Art. 28 GDPR) solely to provide the service, and either party may leave the record at any time. The figures produced apply the convention collective IDCC 3239 to the categories you enter; they are information and do not constitute legal advice, and AdminLanding does not assess any motif or any person.

AdminLanding processes this data solely to provide the document-generation service you request, stores it in the European Union, and never uses it for marketing or profiling.

Acceptable Use Policy

Permitted Uses

  • Personal administrative assistance and guidance
  • Legitimate document generation for official procedures
  • Educational purposes and learning about administrative processes

Prohibited Activities

  • Fraudulent document creation or identity misrepresentation
  • Reverse engineering, decompiling, or attempting to extract source code
  • Automated scraping, bot usage, or API abuse
  • Circumventing security measures or access controls
  • Transmitting malware, viruses, or harmful code
  • Commercial resale or redistribution of our services

Intellectual Property & Copyright

Ownership

All content, features, design, source code, algorithms, user interface, branding, logos, and documentation of AdminLanding are the intellectual property of AdminLanding SASU or its licensors (RCS Annecy 101 595 734), protected under French intellectual property law (Code de la propriété intellectuelle), EU Directive 2001/29/EC, and the Berne Convention.

No part of this website, application, or service may be reproduced, distributed, modified, reverse-engineered, cloned, or used to create derivative works without prior written authorization from AdminLanding SASU.

Reporting copyright infringement (LCEN, article 6)

If you believe your copyright has been infringed by content on our platform, or if you discover unauthorized copies or clones of AdminLanding, please contact us with:

  • A description of the copyrighted work or infringed material
  • The URL or location of the infringing content
  • Your contact information and a statement of good faith
  • The legal grounds for the request, and confirmation that you have approached the author or publisher of the content where that was possible

Contact: legal@adminlanding.com

AdminLanding SASU reserves the right to pursue all available legal remedies — including injunctive relief, damages, and criminal complaints under Article L335-2 of the French Intellectual Property Code — against any unauthorized reproduction, cloning, or distribution of its platform.

Membership, Purchases & Refunds

Prices and Payment

  • On adminlanding.com, prices are displayed in euros and VAT is not applicable, article 293 B of the French General Tax Code. Purchases made inside our mobile apps are sold by Apple or Google at the price shown in your store, in your local currency and including any tax the store applies.
  • Payments on the website are processed by Stripe (PCI-DSS certified). Purchases made inside our mobile apps are processed by Apple (App Store) or Google (Google Play) as sellers of record: refunds and cancellations for those purchases follow the store's own policy and are requested from the store, not from us.

The AdminLanding Membership

  • What it opens: for as long as it is active, every document and tool of AdminLanding that does not use an AI model — rental management on up to 10 properties (documents, automatic monthly receipts, payment tracking and rent reminders, compliance obligations, tenant portal at no extra charge), home employment for the employer and the employee (the other party of a member's relationship is covered at no charge), cross-border, administrative letters, patrimoine and CERFA fills. AI credits and electronic-signature credits are not included and stay sold separately.
  • Price and period, monthly: €6 a month, renewed automatically every month; cancel any time from your account, effective at the end of the current monthly period. Yearly: €59 a year, renewed automatically every year; cancel any time from your account, effective at the end of the current period; written reminder before each renewal.
  • Payment: the first period is charged when you subscribe; each following period is charged automatically on the day it starts, by Stripe, to the payment method you gave when subscribing. That payment method is kept by Stripe (not by us) to charge the renewals; we only see its brand, last four digits and expiry date. You can change it at any time from your account.
  • Additional properties: 10 properties included, then €1 a month (€10 a year) per additional property. They are billed as a second line of the same subscription, on the same interval; the quantity follows the number of properties in your account and is set by us. A property added during a period is charged at once for the rest of that period, pro rata; a property removed lowers the following charges.
  • Fair use: document generation is unlimited while the membership is active, within a fair-use limit of 500 documents per month per module. Each document applies the rules and official rates the engine declares on the day it is generated (the year is printed in the document's footer; for a membership, the membership is named in the footer).
  • Failed payment: if a renewal payment fails, Stripe retries it and we tell you by e-mail; access continues for up to 7 days after the end of the period, then stops until the payment succeeds or the membership ends.
  • Price changes: we may change the membership price for future periods. Any change is notified to you by e-mail at least 30 days before it applies to you; it applies only from the first renewal after that period, and you may cancel before it applies, at no cost.

Renewal and the Yearly Reminder (Articles L.215-1 to L.215-3, French Consumer Code)

  • The membership is concluded for one month or one year and renews tacitly for a period of the same length until you cancel it.
  • Yearly membership: under Article L.215-1, we inform you by a dedicated e-mail, no earlier than three months and no later than one month before the renewal date, of the possibility not to renew it; the e-mail states the non-renewal deadline in a visible box. This notice is a legal one: it is sent whatever your notification preferences, and carries no unsubscribe link.
  • Monthly membership: it can be cancelled at any time before each renewal, as described below.

Articles L.215-1 to L.215-3 and L.241-3 of the French Consumer Code, reproduced in full as Article L.215-4 requires (French text in force on 03/10/2026, Légifrance; the French text is the only authentic one):

« Art. L.215-1. — Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu'il a conclu avec une clause de reconduction tacite. Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction.

Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction.

Les avances effectuées après la dernière date de reconduction ou, s'agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu'à celle-ci, à l'exécution du contrat.

Les dispositions du présent article s'appliquent sans préjudice de celles qui soumettent légalement certains contrats à des règles particulières en ce qui concerne l'information du consommateur.

Par exception au premier alinéa du présent article, pour les contrats de fourniture de service de télévision au sens de l'article 2 de la loi n° 86-1067 du 30 septembre 1986 relative à la liberté de communication et pour les contrats de fourniture de services de médias audiovisuels à la demande, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la première reconduction, dès lors qu'il change de domicile ou que son foyer fiscal évolue. »

« Art. L.215-1-1. — Lorsqu'un contrat a été conclu par voie électronique ou a été conclu par un autre moyen et que le professionnel, au jour de la résiliation par le consommateur, offre au consommateur la possibilité de conclure des contrats par voie électronique, la résiliation est rendue possible selon cette modalité.

A cet effet, le professionnel met à la disposition du consommateur une fonctionnalité gratuite permettant d'accomplir, par voie électronique, la notification et les démarches nécessaires à la résiliation du contrat. Lorsque le consommateur notifie la résiliation du contrat, le professionnel lui confirme la réception de la notification et l'informe, sur un support durable et dans des délais raisonnables, de la date à laquelle le contrat prend fin et des effets de la résiliation.

Un décret fixe notamment les modalités techniques de nature à garantir une identification du consommateur et un accès facile, direct et permanent à la fonctionnalité mentionnée au deuxième alinéa, telles que ses modalités de présentation et d'utilisation. Il détermine les informations devant être fournies par le consommateur. »

« Art. L.215-2. — Les dispositions du présent chapitre, à l'exception de l'article L. 215-1-1, ne sont pas applicables aux exploitants des services d'eau potable et d'assainissement. »

« Art. L.215-3. — Les dispositions du présent chapitre sont également applicables aux contrats conclus entre des professionnels et des non-professionnels. »

« Art. L.241-3. — Lorsque le professionnel n'a pas procédé au remboursement dans les conditions prévues à l'article L. 215-1, les sommes dues sont productives d'intérêts au taux légal. »

Cancellation (Article L.215-1-1, French Consumer Code; décret n° 2023-417 of 31 May 2023)

  • You can cancel at any time, free of charge, from your account: « Cancel my membership » on your plan page, then a summary page that recalls your account and your membership, then the button that notifies the cancellation — three clicks, no call and no letter needed. You can also cancel by writing to support@adminlanding.com.
  • We confirm receipt by e-mail, on a durable medium, with the date the contract ends and the effects of the cancellation.
  • Cancellation takes effect at the end of the current period (for a monthly membership, the end of the current monthly period); the membership stays active until then and is not renewed. There is no pro-rata refund on cancellation. Until that date you can resume the membership from the same page.
  • After the membership ends, your account returns to the free plan: your Vault and its content remain accessible, your free first property keeps its terms, and purchases made before the membership keep theirs. Features reserved to the membership (such as automatic receipts on a property that neither an earlier purchase nor a recording before 04/10/2026 covers) stop.

Right of Withdrawal (Articles L.221-18, L.221-21 and L.221-25, French Consumer Code)

Membership: you may withdraw within 14 days of subscribing, without giving any reason. At checkout you expressly ask for the membership to start immediately, before the end of that period, and acknowledge that once the contract has been fully performed you no longer have the right of withdrawal.

How: from your account, with the « Withdraw » button (« Me rétracter »), available throughout the 14-day period, then « Confirm the withdrawal »; or by any unambiguous statement sent to support@adminlanding.com or by post to AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour, France — for example with the standard form below. We acknowledge your withdrawal by e-mail without delay, with the content of your declaration and the date and time it was sent.

Effects: the membership ends at once and is not charged again. Under Article L.221-25 you owe only an amount proportionate to the service provided until you communicated your withdrawal: we refund the rest of the amount paid, to the payment method used, within fourteen (14) days. Your account then continues on the free plan.

Credits, Single Document, Tenant Portal: One-off Purchases

  • AI credit top-ups and electronic-signature credits are one-off purchases: debited once, delivered immediately, no subscription. AI credit top-ups never expire.
  • The single rental document (€4.90) is a one-off purchase of one document generation for one property, offered when the free documents of a property are used, with no subscription.
  • The tenant portal is included in the membership and is not sold separately. Activations paid before the membership existed remain valid for their property (one active tenant at a time; changing tenant is free).
  • On-demand rent receipts (quittances) are free for every account within a fair-use limit of 20 per month.

Waiver of Withdrawal Right for One-off Digital Purchases (Article L.221-28, 13°, French Consumer Code)

For the credits, the single document and the tenant portal above, bought one-off, in accordance with article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not provided on a tangible medium whose performance has begun with your prior express consent and your express acknowledgment that you thereby lose your right of withdrawal.

Before payment you expressly: (i) consent to the immediate performance of the service after order confirmation; and (ii) waive your right of withdrawal upon commencement of performance. How that consent is collected depends on where you buy: when you are signed in on adminlanding.com, a dedicated checkbox next to the purchase button collects it; when you buy without an account, it is collected on the secure payment page, where the mandatory confirmation you tick covers our terms of sale, this waiver and the VAT mention together.

Purchases made inside our mobile apps go through Apple's or Google's own payment flow, which does not allow us to add a checkbox of our own. For those purchases the waiver above applies from the moment the content is delivered, and your statutory rights against the store are unaffected.

A confirmation of this waiver is included in the purchase confirmation email we send you, which serves as your confirmation on a durable medium.

This waiver never applies to the membership, whose withdrawal follows the paragraph above (pro rata of the period used).

Purchases Made Before the Membership (before 04/10/2026)

  • Everything bought or granted before 04/10/2026 — packs, bundles, tenant-portal activations, the free first-property grant — keeps the scope and the terms it was sold or granted with, for as long as those terms provided, without any action on your part and without any charge. Nothing you own changes.
  • Rental, Patrimoine and Letter packs bought before the membership: one-time purchases with permanent access to their documents, within their own document allowance. Automatic monthly receipts keep running on a property covered by a Rental Pack bought before 04/10/2026 or by a free first-property grant made before that date. Automatic monthly receipts also keep running on every property recorded before 04/10/2026.
  • Cross-Border Pack bought before the membership: France–Switzerland only; an édition is valid through 31 December of its édition year (Europe/Paris time; every pack bought in 2026 holds the 2027 édition, valid from the day of purchase) and never renews; generation is unlimited within 500 documents per month; packs bought before the édition model keep their original terms indefinitely.
  • Home Employment pack and Employee pack bought before the membership: each covers one employment relationship, the invited party pays nothing; valid 12 months from purchase and, once used for a relationship, until the last deadline recorded for that end of contract when it falls later; a pack sold as an annual édition keeps at least the validity it was sold with (31 December of its édition year), extended in the same way.
  • Bundles bought before the membership grant the packs they contain, each under its own terms above.

Memberships Bought in Our Mobile Apps

  • A membership bought as an in-app subscription through the App Store or Google Play opens the same content, but it is billed, renewed and cancelled through the store — from the subscription settings of your store account — under the store's rules, at the price shown in your store.
  • In the Rent — Lease & Short-Term app, the membership is offered as two auto-renewable subscriptions, « AdminLanding Membership » monthly and « AdminLanding Membership » yearly. Each renews automatically at the end of its period unless cancelled in the store at least 24 hours before; a cancellation takes effect at the end of the current period. A membership bought in a store includes 10 properties, with no additional property.

Refunds

  • Refunds, when applicable (withdrawal from the membership), are made within 14 days to the original payment method. This applies to purchases made on the website. A purchase made inside a mobile app is refunded by Apple or Google under their own policy and timing.

Standard Withdrawal Form

To: AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour — support@adminlanding.com

I/We hereby notify you that I/we withdraw from the contract for the provision of the following service: [service name]

Ordered on: [date] — Name of consumer(s): [name] — Address of consumer(s): [address] — Signature (only for paper notice) — Date

Service Usage Limits & Information Nature

  • Access to services may be subject to usage limits depending on the plan: monthly fair-use limits, and on the free plan a lifetime limit on some document types.
  • Content provided is for informational purposes and does not constitute personalized professional advice.

API & Connected AI Agents

You may connect an AI assistant of your choice to AdminLanding through our API (beta), using a personal API key created in your account settings (Settings > API & AI agents). Documents requested this way are produced by the same deterministic template engine as in the application — the assistant transmits your request, it does not author the documents.

Attribution & Responsibility

  • Any action performed through a connected agent or with one of your API keys is deemed an action of the account holder — documents generated, credits consumed and signature requests initiated via the API are attributed to your account exactly as if performed in the application.
  • You are responsible for the accuracy of the data you supply through an assistant — review each document before using or signing it.
  • You are responsible for keeping your API keys secret. Keys can be revoked at any time from your account settings; we may revoke keys or suspend API access in case of abuse or suspicious activity.
  • Electronic signatures initiated via the API are always completed by the human signers themselves, via the email signing ceremony.
  • Documents generated without an account through a connected assistant (the free rent receipt on our public connector) are produced from the data the assistant supplies, are not attributed to any account, are deleted within 24 hours of generation by a sweep that runs every six hours, and are the responsibility of the person supplying the data; the same deterministic templates apply.

Quotas, Pricing & Payment

  • API usage counts against the same quotas and pricing as the application — there is no separate API billing. For example, on-demand rent receipts remain free within the 20-per-month limit, and documents such as leases are covered by the membership or counted against your free documents, as in the application.
  • Payments are never taken through an agent or the API: any purchase is completed by you in your browser, on our standard secure checkout.

Nature of the Output & Beta Status

  • Documents delivered via the API are the same pre-formatted templates and general information as in the application: they do not constitute legal advice, and the section « Nature of Service — No Legal Practice » above applies in full. We cannot control how your assistant presents or comments on our output — always verify the document itself before relying on it.
  • The API is provided in beta: rate limits apply, and its availability and continuity are not guaranteed.

Warranties & Disclaimers

Service Disclaimers

  • Service provided "AS IS" without warranties of any kind
  • No guarantee of uninterrupted or error-free operation
  • Third-party websites and their content are beyond our control
  • AI responses are generated automatically and may contain inaccuracies

User Responsibility

  • Always verify information with official government sources
  • We are not responsible for decisions made based on our guidance
  • Users must ensure compliance with all applicable laws

Limitation of Liability

Liability Limits

Maximum Liability: Limited to amounts paid by you in the 12 months preceding the claim

Excluded Damages: Indirect, consequential, punitive, or special damages

Force Majeure: No liability for events beyond reasonable control

EU Consumer Protection

Nothing in these terms limits liability for death, personal injury, fraud, or other rights that cannot be excluded under EU consumer protection laws.

Terms Updates & Modifications

How We Handle Changes

  • Material changes are published on this page with a new effective date before they take effect, and the sub-processors page carries its own dated list. We do not currently send a separate e-mail for every change — check this page if you want to follow them.
  • A change to the membership price or to what the membership opens is notified by e-mail at least 30 days before it applies to you, with the right to cancel before it applies.
  • Updated terms posted on website with new effective date
  • Continued use after changes constitutes acceptance
  • Right to terminate account if you disagree with changes

Contact & Dispute Resolution

Legal Inquiries

Email: legal@adminlanding.com

Address: AdminLanding SASU, 431 Route des Chateaux, 74250 La Tour, France

General Support

Email: support@adminlanding.com

Response time: we aim to reply within two business days

Dispute Resolution

Step 1: Contact our support team to resolve issues amicably.

Step 2: If no resolution is reached, you may refer the dispute to a certified consumer mediator free of charge, in accordance with article L.612-1 of the French Consumer Code.

Step 3: Legal proceedings before the competent courts of Annecy, France — or, for EU consumers, the courts of your place of residence.

Consumer Mediation (Article L.612-1, French Consumer Code)

In the event of a dispute not resolved by our customer service, you may free of charge refer the matter to the following consumer mediator:

CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice

14 rue Saint Jean, 75017 Paris

https://www.cm2c.net